Toyota 360 Support
The most comprehensive support promise in the industry, delivering rapid response service by Toyota Certified Technicians using only Genuine Toyota Parts.
TOYOTA 360 SUPPORT
Toyota 360 Support is our promise to be your full support forklift supplier from the moment we meet, through the entire life of your ownership. You’ll get the Toyota advantage of Toyota’s Certified Technicians, Toyota Genuine Parts, Toyota standard and Extra Care Warranty programs, Optional T-Matics Support, and the Toyota Mobile Service app. Join the Toyota family and see success come full circle!
The perks
4-HOUR EMERGENCY RESPONSE
Equipment downtime is the enemy of all businesses. That’s why, if your forklift is down, we’re on the move to get you back up and running as quickly as possible. So whenever you need a forklift serviced, Toyota 360 Support technicians can respond to your request and be on their way to you within four hours. And you won’t have to jump through hoops to get rapid response times. Just push a few buttons on the Toyota 360 Service Request App, and a Dillon Toyota Lift certified Technician will be on the way!
SAFETY BY DESIGN
At the core of the numerous safety elements built into Toyota forklifts is the System of Active Stability (SAS). Exclusively Toyota, and light years ahead of anything our competitors offer, SAS minimizes the likelihood of tip-over to reduce the risk for operators and the people around them. SAS is the direct result of Toyota’s automotive traction control. When the system detects an issue that could lead to instability, it instantly engages the swing lock cylinder to stabilize the rear axle – changing the forklift’s stability footprint from triangular to rectangular. This additional stability system helps prevent lateral overturns like no other forklift can.
In addition, SAS fork leveling automatically adjusts the forklift’s mast, so the forks are level with the ground for ease of retrieving pallets at high levels. The best part… SAS isn’t an option or an upcharge on our forklifts – it comes standard on every four-wheel Toyota model that can accommodate it.
Levels of 360 support
360 STANDARD
Responsiveness is a priority with Toyota 360 Support because uptime is key to keeping your operations running smoothly. Even our standard level of support provides exceptional advantages, such as expert technicians, four-hour guaranteed response times, and a standard warranty that promises what gets fixed will stay fixed. See chart below.
360 PLUS
Need further peace of mind to ensure that emergencies and costs of repairs are reduced? Upgrade to Toyota 360 Support Plus to get a year of planned maintenance included and an extended product assurance guarantee. See chart below.
